Communication robots are used in a variety of environments and industries to support human-oriented tasks and take over routine tasks and digitalised processes. Examples include
Reception services in companies: Communication robots are used as digital reception services in companies to greet visitors in a friendly manner, provide information and facilitate the check-in process.
Retail: In shopping centres and retail shops, communication robots can help customers search for products, provide product information and communicate special offers.
Healthcare: In hospitals and doctors’ surgeries, communication robots can act as information sources, guide patients to the right departments and provide basic health information.
Hotels and hospitality: Communication robots can act as a concierge service in hotels, providing guests with information about facilities and services and helping with check-in and check-out processes.
Transport hubs: At airports, train stations or bus stations, communication robots can help travellers find their way, provide flight or timetable information and communicate safety guidelines.
Educational institutions: In schools and universities, communication robots can serve as interactive teaching assistants, convey information to pupils and help with organisational tasks.
Events and trade fairs: At events and trade fairs, communication robots can serve as information points, provide visitor guidance and support exhibitors with their presentations.
Banks and financial services: In bank branches, communication robots can assist customers with simple transactions, provide basic financial information and manage queues.
Tourism industry: In tourist regions or tourist attractions, communication robots can act as tour guides, provide visitors with historical information and suggest routes.
Entertainment sector: Communication robots can be used in theme parks, casinos or event venues for entertainment purposes to amuse guests and provide them with information.